Job Context:
Synergy Consulting Partners is a Permanent Recruitment Service providing Firm based in the UK, managing our back-office operations from Dhaka, Bangladesh. Our goal is to build a dynamic team to ensure seamless back-office operations that support our recruitment services in the UK market.
Position:
Sourcing Coordinator
Job Nature:
Full-time
Location:
Dhaka, Bangladesh
Salary:
30,000 – 40,000 BDT
Working Schedule:
Monday to Friday, 02:00 pm -10:00 pm
Job Requirements:
Bachelor’s degree in Communications, Business Administration, Human Resources, or a related field.
Strong written and verbal communication skills to effectively communicate with candidates and clients.
Must be able to communicate clearly, confidently, and professionally in English.
Clear, confident, and fluent spoken English is crucial; British accent will get preference.
Ability to conduct thorough research and identify potential candidates for overseas employment.
Strong interpersonal skills to build rapport with candidates and clients.
Understanding of cultural differences and etiquette when interacting with candidates from different countries.
Proficiency in using computer systems, databases, and communication tools.
Ability to multitask and manage time effectively.
Basic computer skills, including proficiency in Microsoft Office and CRM software.
Prior experience in customer service or a call center environment is a plus but not mandatory.
Familiarity with UK recruitment processes will be an advantage.
Patient, empathetic, and able to handle difficult customer situations gracefully.
Job Description:
Research and identify potential candidates from various sources, including online job boards, social media, and existing networks.
Initiate and maintain contact with potential candidates, providing information about job opportunities and the placement process.
Maintain accurate records of candidate information, communication history, and placement status.
Coordinate with the team, clients, and candidates to facilitate the placement process.
Prepare and manage necessary documentation for candidate applications and placement.
Ensure compliance with relevant regulations and policies related to international recruitment and employment.
Maintain communication with clients, providing updates on candidate progress and placement status.
Answer inbound calls and address customer inquiries, complaints, or issues in a timely and professional manner.
Identify the root cause of customer issues and provide effective solutions.
Assist in sourcing CVs from various platforms (job boards, social media, or internal databases) for job vacancies.
Coordinate and schedule interviews between candidates and hiring managers of the client.
Maintain and update the candidate database, ensuring accurate records are kept for future reference.
Ensure compliance with regulatory requirements, such as data privacy laws.
Follow up on unresolved customer issues and ensure they are resolved promptly.
Meet performance goals such as call handling time, customer satisfaction scores, or resolution rates.
Benefits and Perks:
Standard sales commission
Transportation allowance
Subsidized snacks and dinner
Annual performance bonus
02 festival bonuses
A dynamic and supportive work environment
Opportunity to work with an international team and gain global exposure
Career growth and professional development opportunities
Application Deadline:
5th July 2025
